What should I do in an emergency gas leak situation?
If you are at home and think you can smell gas, it may not be a leak but you still need to take precautions.
Firstly you need to turn off the gas supply by turning the emergency gas control valve into the horizontal position as far as it will go. You should find this valve next to your gas meter. Once this is done you should call the emergency gas bored on 0800 111 999 and you will but through to an operator trained to talk you through the safety precautions and arrange for an engineer to visit your property as soon as possible.
Below is a list of what to do prior to calling the emergency gas service and what the operator will go through with you:
1. Turn off your gas supply with the emergency control.
2. Open all windows and doors to ventilate the property.
3. Extinguish any type of ignition.
4. Stay away from the area the smell was detected.
5. Call the emergency gas service to advise them of the current situation in a safe place.
6. Make sure there is access to the property.
7. Don’t use any switches (On or Off)
8. Don’t smoke or use any ignition such as a mobile phone or candle.
When an engineer from the emergency gas service arrives they will do a gas check. If there are no leaks the gas service will be left on, but if a leak is found then a warning sign stating DO NOT USE with more information will be placed on the supply. After all the relevant checks have been done and the emergency gas engineer is happy with the situation at the property they will leave.
If your gas has been turned off for safety reasons you need to arrange for an independent registered gas plumber to visit your property and fix the issue with your gas. The plumber that comes out requires an ID card that proves they are a competent gas engineer to carry out the work professionally and safely. If you are not sure who you need to call then you can check the Gas Safe website to find a certified emergency plumber who is qualified to deal with your current situation. Ensuring that you use a certified Gas Safe registered plumber is essential, it is illegal for a plumber to tamper with any gas appliances without the correct certifications.